Frequently Asked Questions
1. What products does J.B ENTERPRISE BD offer?
We specialize in a wide range of power solutions, including:
IPS (Inverter Power Supply) units
UPS (Uninterruptible Power Supply) systems
Solar inverters and complete solar solutions
Batteries from renowned brands like Luminous, Rahimafrooz, Hamko, Exide, and Eastern
Battery accessories such as covers and water level indicators & Others.
Explore our full product range on our website.
2. Do you provide installation services?
Yes, Only In Whole Chattogram & Certain Part Of Dhaka Metro Area, we offer professional installation services for all our products. Our expert technicians ensure safe and efficient setup, including wiring, installation, and system configuration.
3. Is delivery available across Bangladesh?
Absolutely! We provide nationwide delivery through reliable courier services. Whether you’re in Dhaka, Chittagong, or any other region, we’ve got you covered. Generally we use Sundarban, AJR Transport, SA Paribahan, Steadfast, Excelsior, Janani, Korotua, Redx, Paperfly, Continental, eCourier, Pathao Courier etc
4. What payment methods are accepted?
We accept various payment options, including:
Cash on delivery (COD)
Bank transfers
Mobile banking (e.g., bKash, Nagad, Rocket)
Credit card payments via SSLCommerz Link Here
Additionally, we offer EMI facilities for 3, 6, 12 or 36 months through SSLCommerz for eligible credit cards. Link Here
5. Do your products come with a warranty?
Yes, all our products come with manufacturer official warranties. Even we have own enriched service center. For instance, Warranty details are specified on each product page.
6. Can I purchase products on EMI?
Certainly! We provide EMI options for 3, 6, or 12 months through SSLCommerz for eligible credit card holders. This allows you to manage your payments conveniently.
7. How can I place an order?
You can place an order through:
Our website by adding products to your cart and proceeding to checkout.
- Contacting us via WhatsApp for quick assistance.
Calling or messaging us directly at 01914-705339, 01979705339, 01978705338
8. Do you offer customized power solutions?
Yes, we provide tailored solutions based on your specific power requirements. Our team will assess your needs and recommend the most suitable IPS, UPS, or solar setup.
9. What sets J.B ENTERPRISE BD apart from others?
With over a decade of industry experience, we pride ourselves on:J.B. ENTERPRISE BD
Offering genuine products from top brands
Providing expert installation and after-sales support
Ensuring competitive pricing and transparent policies
Delivering nationwide with prompt service.
10. How can I contact customer support?
For any inquiries or support:
- Reach out via WhatsApp
Call us at 01914-705339, 01979705339, 01978705338
Email us at jbenterprisectg23@gmail.com
Visit our Contact Us page for more details